Easy ways to earn more tips with Uber as a PCO driver
Tipping has always been part of the service industry, and ridesharing is no exception. While Uber introduced in-app tipping years ago, many drivers aren’t taking full advantage of this feature.
In today’s cashless world, earning tips requires more than just good service, it’s about creating an exceptional experience that makes passengers want to go the extra mile for you.
Check out these 5 tricks that will help you earn more tips with Uber Driver App.
1. Let Riders Choose the Route
A small gesture like asking passengers for their preferred route can make a big impact. It shows you value their input and avoids potential miscommunication during the journey.
Whether you’re using the in-app navigation or a personal satnav like Waze, starting the ride with this question sets a positive tone and can lead to better ratings and tips.
2. Offer the small comforts
The way to a person’s heart is through their stomach. That’s especially true for people who are a bit stressed or in a hurry. And let’s face it, most of your weekday clients are at least one of the two, if not both at the same time.
Nighttime riders, in particular, will appreciate the gesture. If you think about it, something sweet has never ruined anyone’s weekend either. In fact, is there really a bad time for a treat?!
HANDY TIP: Go out and fill up your car with goodies before your next ride and see the difference for yourself.
3. Keep your car tidy
A clean car is essential for making a great first impression. You can use this check in to your advantage and stand out from the crowd if you always keep your car spotless.
Rather than sticking to a tight schedule, tidy up your car whenever needed. For example, vacuuming your car every weekend may be enough most of the time, but it may need some spot-cleaning during the week if you’ve had a couple of busy days. Check the floor and the back seat every time you take a break. Also consider buying a small cordless vacuum cleaner and always keep some wet-wipes at hand.
4. Set the right atmosphere with music
Music can enhance the passenger experience if done right. Keep the volume moderate and choose neutral genres like soft instrumental or upbeat pop.
As a rule of thumb, if either of you has to speak up even a little to hear each other clearly, it’s too loud. Moderation goes for the genre too, not just the volume.
You can’t go wrong with subtle instrumental music, but most people don’t mind something more upbeat either as long as it doesn’t have too outspoken or offensive lyrics. It’s a balancing act, but you don’t have to be a mind reader to nail it. It’s fine to ask your clients if they like the music that’s playing, or if they’re comfortable with the volume. It can also be a good icebreaker.
5. Keep an eye on the temperature
Ensure your car’s temperature suits your passengers, who are often dressed for the weather outside.
When it’s cold outside, expect your riders to be dressed warm and keep your thermostat just a couple degrees above the outside temperature. The same goes when it’s warm and humid outside, set the AC just a few degrees warmer, on a constant, low fan speed.
You can always ask your clients if they’d like you to turn it up, but most people will be comfortable with these moderate settings.
How can Splend help you get more tips?
We’re determined to help you earn as many tips as possible, and with Splend you have a couple of aces up your sleeve when it comes to impressing your riders.
Let the car do the heavy lifting
You may be the best chauffeur in the world, if your car is not up to standard, chances are slim that you’ll make a lot of money from tips. It’s too difficult to stay competitive with an old car, regardless of how well you’ve looked after it. Other than the new-car feel and modern styling, new models are also packed with the latest tech for a safer ride and a more pleasant overall experience.
That’s why we offer only new-model Uber cars, and always choose the models best suited for passenger transport. Whatever model you choose, you can expect a sizable luggage space and a roomy interior.
Customer benefits beyond the wheel
We’re constantly working on bringing you the best customer benefits including car wash discounts to keep your car shiny. Ask your Customer Specialist about the list of currently available benefits.
About Splend
At Splend, we believe in drivers. We know their vehicles need to work harder than most; that they drive more miles than most; that their insurance is hefty; their maintenance costs high and that they can face unreasonable finance rates – which is a heavy load to carry on their own.
That’s why at Splend, we exist to support rideshare drivers with a new model, that takes all those car ownership costs, and provides them for less, with lower purchase prices, better rates, lower servicing and insurance costs – all for one weekly repayment, all in one place.