Everything you need to know about Uber Pro Rewards

Uber Pro is more than just a rewards program – it's a way for professional PCO drivers in London to unlock real benefits that can help you earn more and expand your career on the road.  

At Splend, we know how important it is to maximise every shift, so whether you're just starting out or aiming for Uber Pro Diamond status, we'll help you understand how Uber Pro works. We'll also help you understand how the choosing the right vehicle and PCO partner can support you. 

Here’s everything drivers want to know about Uber Pro UK: 

• What is Uber Pro Rewards?  

• How do the Uber Pro Rewards tiers work?  

• How many points do you need?  

• What are the rewards at each level? 

• How can I maintain my Uber Pro Rewards status? 

• Is Uber Pro Rewards worth the hassle?  

• How does Splend help PCO drivers get ahead? 

What is Uber Pro?  

Uber Pro is Uber’s loyalty and rewards program for drivers, launched in the UK in 2019. It’s designed to recognise drivers who offer quality service and reward drivers loyalty through a tiered system with discounts and benefits.  

There are four Uber Pro Reward tiers you can quality for and your tier status is determined by how many points you have. These are the 4 Uber Pro tiers:  

• Blue – all drivers who sign up with Uber UK automatically enter in at the Blue level and receive its rewards 

• Gold – with 600 points or more (700 outside London)  

• Platinum – with 1,100 points or more (1,300 outside London)  

• Diamond – with 1,600 points or more (2,000 outside London)  

Each tier unlocks greater rewards – from priority support to free tuition and EV charging discounts. You earn points by completing trips and maintaining service quality.  

How do the Uber Pro tiers work?  

To move up from the blue tier and qualify for either Gold, Platinum or Diamond tiers, you’ll need to:  

1. Maintain quality standards  

You will have a minimum 4.85-star driver rating (based on your last 600 rated trips)  

You will have a maximum 4% cancellation rate or below (based on the last 30 days)  

Note: If you cancelled trips at the pickup location because your passengers didn’t show up or for safety reasons, it wouldn’t count against your cancellation rate.  

2. Earn points by completing trips  

Each completed trip earns 1 point – or 2 points during peak hours:  

• Weekdays: 6am–10am  

• Friday & Saturday: 10pm–4am  

At two trips per hour, you’d need to drive:  

• ~19 hours/week to reach Gold  

• ~35 hours/week for Platinum  

• ~50 hours/week for Diamond  

IMPORTANT: Uber Pro is a rolling program, meaning drivers must earn enough points and maintain a high-quality rating each month to keep or move up a level and continue receiving benefits. 

Watch Ubers short explainer video to learn more about how Uber Pro Rewards works

Uber Pro Tiers: What are the rewards?  

Below are the Key Rewards for each Uber Pro tier: 

• Blue, Access to Uber support, basic trip features  

• Gold, Fuel and EV charging discounts, flexible cancellation policies, eligibility for additional partner offers  

• Platinum, Priority airport rematch, destinations feature, roadside assistance  

• Diamond, Faster support, access to Open University short courses, higher priority for some trip types  

• Bonus: Uber has partnered with Allianz to provide financial protection for life-changing events like illness, injury, or starting a family – available from Gold tier upwards.  

Depending on your level, you can also access discounts or easier ways to achieve Uber Pro points. 

How Uber Pro supports smarter driving with Splend  

Let’s take Alex – a full-time Uber driver in London driving a Mercedes-Benz EQB 250+ with Splend on a 5-year Flexi Own plan.  

Alex drives around 40 hours per week, mostly in central and north London. He earns 2 points per trip during weekday mornings and weekend nights – hitting the Platinum tier regularly. Thanks to Uber Pro, Alex enjoys:  

• Charging discounts that save him £30–40 per month  

• Priority rematch at Heathrow, reducing downtime between trips  

• Fast-track customer support when he needs it most  

On top of this, his Splend Mercedes-Benz EQB 250+ plan includes insurance, servicing, Car Tax & MOT, 24/7 driver support and more - all rolled into one weekly payment.  

"With Uber Pro and my Splend car, I’m working smarter – not harder while I drive for Uber in London. My Mercedes-Benz EQB let's me drive Comfort trips, I save money on charging, and I get support that helps me stay on the road." 

Is Uber Pro worth it for London PCO drivers?  

Yes. The more hours you drive, the more likely you are to see real value from Uber Pro, especially when paired with an efficient vehicle and a strong support system.  

What makes it worth it?

• Lower running costs including EV charging discounts to help offset operating costs. 

• Greater Uber driving efficiency, with priority airport rematch and support to help maximise your earning time  

• Long-term support beyond the car. This includes learning opportunities through Open University or wellness protection through Allianz that gives drivers extra peace of mind  

• For drivers using an EV from Splend, Uber Pro can offer even greater value – helping you reduce your cost-per-trip and improve work-life balance.  

Where can I check my Uber Pro status?  

You’ll find everything inside your Uber Driver app:  

• Tap the Menu, then Uber Pro  

• View your tier, points, and available rewards  

• Be sure to check regularly – offers and benefits are updated every cycle 

Explore your Uber App or visit a Splend Hub to find out more

Drive smarter with Splend  

Uber Pro rewards are designed to support drivers who go the extra mile, and Splend is here to help you get there.  

When you choose a Splend Flexi Own plan, you’re getting more than just a PCO car. You’re backed by a full team dedicated to your success:  

• No large deposits

• No credit checks

• EVs ready for Uber Green, Comfort, and Exec  

• Insurance, servicing, road tax and maintenance – all included  

• Up to 4-weeks of payment holidays annually for good drivers and upgrade opportunities  

Whether you want to reach Uber Pro's Diamond tier or just make your shifts more efficient, the right support and the right vehicle make all the difference.

About Splend

At Splend, we believe in drivers. We know their vehicles need to work harder than most; that they drive more miles than most; that their insurance is hefty; their maintenance costs high and that they can face unreasonable finance rates – which is a heavy load to carry on their own.

That’s why at Splend, we exist to support rideshare drivers with a new model, that takes all those car ownership costs, and provides them for less, with lower purchase prices, better rates, lower servicing and insurance costs – all for one weekly repayment, all in one place.